Bearman Cartoons - Editorial Cartoons, Political Cartoons, Pop Culture Cartoons, Caricatures, T-shirts, & Other BS
Gallup is in the news recently for issues surrounding their polling processes used during the election where they predicted a 1 point lead for Romney. Interesting my beef is not only with Gallup but any company that is involved with corporate polling to survey customer experience at retail establishments […]
Today’s cartoon highlights one of my biggest process pet peeves when it comes to customer service. In order to get to a live operator, the phone tree forces you to enter your customer id number or your telephone number. Customer ID’s are worse because no one has them memorized. […]