Customer Service 5 Star Rating Cartoon

6-4-13-Bearman-Cartoon-Five-Star-Customer-Service-Satisfaction-Cartoon

  Gallup is in the news recently for issues surrounding their polling processes used during the election where they predicted a 1 point lead for Romney. ┬áInteresting my beef is not only with Gallup but any company that is involved with corporate polling to survey customer experience at retail establishments […]

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